Wednesday 30 November 2016

8 Proven Ways to Stay Focused in A Busy Office

ThinkstockPhotos-506435716-519714-edited.jpgIt can be hard to stay focused in a busy office. There’s always something going on–meetings, conversations, or donuts to eat in the kitchen. Not to mention your coworkers coming up to you to ask about your job. The nerve people have! Fortunately, you don’t actually have to be available to your coworkers all the time. There are proven ways to keep yourself on task while keeping others away from you at the same time.

You’re not wrong if you think you might be spending a bit too much time on non work related tasks. A study found 89% of employees admit to wasting time at work, and of those, 2% waste 5 hours a day. There's a chance there’s a guy hanging around your office getting paid to pretend to work.

Before we discuss how to keep yourself on task, you might be wondering what people are doing all day if they aren’t working. The study also uncovered that:

  • A married employee was looking at a dating web site and then denied it while it was still up on his computer screen
  • An employee was caring for her pet bird that she smuggled into work
  • An employee was shaving her legs in the women’s restroom
  • An employee was laying under boxes to scare people
  • Employees were having a wrestling match
  • A sleeping employee claimed he was praying
  • An employee was changing clothes in a cubicle
  • An employee was printing off a book from the Internet
  • An employee was warming her bare feet under the bathroom hand dryer

So, in an effort to protect you from yourself and those around you, here are some ways to stay focused.

1) Put On Headphones

Headphones tell the world, I am too busy for other people’s noise. Become visibly annoyed if anyone requests you remove them. Bonus points if you play them loudly enough that it sounds like your own personal desk concert.

2) Grow Plants

Try creating a forest around you made of various plants, or perhaps grow a hedge. You won’t be able to look out, and no one will be able to look in. Is she or he in the office today? Everyone will wonder, no one will know.

3) Practice Quiet Hours

If you can’t beat ‘em, set strict rules they must follow. Enforce quiet time for a few hours a day to give everyone the chance to listen to Jerry’s heavy breathing. No chips or crunchy snacks allowed. Be very fanatical about it so people know you’re serious.

4) Change Your Environment

Outside influences like air temperature, air quality, smells and colors can affect your focus. Take it upon yourself to make office updates. Purchase air filters, light Pine scented candles (the scent is proven to increase alertness!), and paint the walls around you a productive shade of blue.

In an effort to not cut into your work time, make your renovations at night when everyone else has gone home for the day. What a surprise when they show up in the morning! Don’t worry, your company will surely foot the bill.

5) Use Privacy Accessories

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Pick up a computer privacy hoodie. This guarantees no will try to talk to you – not now, not ever!

6) Write a To-Do List

And then throw it out the window! Clients and coworkers will ask you to complete other high priority tasks that they need RIGHT THIS MINUTE PLEASE. This is okay. The point is, for a few moments while writing out your list you will feel in charge of your life.

7) Keep Your Desk Organized

Keep your desk clean and your mind uncluttered. Take a few minutes at the end of each day to clean your desk just so and to put things back where they belong. Inspect each item’s placement carefully. If they are moved the next morning, you know Susan has been messing with your things and she had better stop calling you paranoid.

8) Drink Coffee

Drinking coffee helps you concentrate and keeps you alert. Just be sure not to drink it within the first two hours of waking up, as this is when your body's natural adrenaline keeps you awake and coffee can interrupt this cycle. Also avoid drinking it before any big meetings or on an empty stomach – you don’t want to be running to the bathroom all meeting, or coming across as a jittery or anxious. Never drink coffee after 1pm, it can keep you from falling asleep at night and cause a vicious cycle of becoming exponentially more tired with every day that passes!

If you really are looking for some ways to stay productive, Hubspot Partner Big Sea put together the tips their team of designers, developers, and marketers uses to get stuff done.



from HubSpot Marketing Blog https://blog.hubspot.com/marketing/8-proven-ways-to-stay-focused-in-busy-office

5 Ways Your E-Commerce Business Can Recover From A Growth Setback

Facing growth setbacks is part of the risk of doing business.

While most companies may only highlight their successes to the public, it’s important to understand that every business has its own group of challenges. The key is to recognize the issues and take the necessary actions to move forward.

“You may be facing your share of woes from financial problems to employee shortages to increased competition. Just because those setbacks are occurring and you are struggling to survive, doesn’t mean you can’t turn your circumstance around,” says Inc. contributor Carolyn Brown.

Let’s explore how your team can bounce back from a growth setback.

1. Reassess Your Business Strategy

When major issues arise, reevaluating your strategy is essential to realizing what happened. Moreover, your team can pinpoint the mistakes that stunted your ecommerce business growth.

So, where do you start? Begin with the problem.

Learn why the setback occurred, when it began, where it originated, and how it flourished into a setback. Dive deep into your analytics to assess your sales and reveal any gaps in your system.

Senior management recognizes that failure isn’t caused by a singular event. Instead, it’s usually a series of activities that slowly lead up to a business disaster. So, examine your current procedures to set up safeguards.

“The way we win business has changed radically, largely thanks to the internet and social media. Companies that are not up to speed digitally won’t exist for much longer, so make sure the business is using all the technological tools it can to build momentum,” states Andrew Morris, CEO of the Academy for Chief Executives.

Nike reworked its international expansion strategy. Rather than spending an exorbitant amount of money on sponsorships to gain a global audience, the athletic apparel company initiated the NikeID co-creation platform. Allowing customers to design their own products helped the business deliver unique products that align with different cultural preferences and styles.

nike-id-inspiration

Upgrade your business strategy. Keep what works well and toss the rest to the side.

2. Deliver Customer Value

Research shows that “for every customer complaint there are 26 other unhappy customers who have remained silent.” In a market full of competitors, it’s easy for consumers to try another brand.

To deliver remarkable customer value, start by analyzing your consumers’ purchasing habits. Learn what they like and how specific brand interactions make them feel.

For example, if you know consumers prefer assistance via live chat rather than by phone, your team should take steps to be available online.

Collect this data by instructing your sales representatives to jot down notes during customer conversations. Or simply ask consumers to complete a short suggestion form.

Think of customer value as a cycle. You must discover the opportunities, create the offering, deliver the value, and communicate it to your audience. Then, the process starts over again after receiving the customer feedback.

customer-value-delivery-cycle
Image Source

Peepers, an innovative eyewear company, offers its shoppers more value by customizing the checkout experience. With personalized messages, customers trusted the brand and believed their credit card information were safe. As a result, Peepers received a 25-30% increase in its organic traffic conversion rate and 15%-20% increase in its average order value.

Offer unprecedented value that your consumers can’t receive anywhere else. They’ll be happy and your ecommerce company will reap the revenues.

3. Differentiate Your Product

Sometimes, your team must do things differently. And it might just include changing the product.

In today’s economy, consumers possess a wide variety of choices. They don’t have to settle for products that fail to solve their problems or fall short of satisfying their needs.

Product differentiation is a marketing technique to make your product more attractive than the alternatives in the marketplace. This difference could include customer value, design, price, or even quality.

“Don’t focus on features alone, then. Instead, emphasize the benefits of those features. Your advantage lies in how your product or service ties into the emotional needs of your target audience. People make decisions on the basis of either logical reasoning or emotional impulses,” writes Entrepreneur contributor Ray Beharry.

Conduct market research to learn if you should modify your product or change the way you sell your product. To find pertinent data, host a focus group or invest in heatmap tools to monitor website interactions.

Oscar Health Insurance offers customers transparency and only focuses on a small, niche network in four U.S. states. The brand separates itself from the competition by presenting health plans in common language without the jargon.

health-plan-simple-oscar

It may be time for a product change. Find out how to fulfill your customers’ desires through differentiation.

4. Hire Employees With Diverse Skill Sets

During tough times, employees are the best assets for your business. And as your company begins to change directions, you will need people invested in your brand values.

In a recovery transition, recruit talented workers with skills that complement your current workforce. Experts claim that future work environments will need people who know how to work with data, understand virtual reality, and can apply the Internet of Things to industries.

Beyond technical skills, interpersonal character traits matter, too. Focus on hiring individuals who know how to develop connections, work on multiple cultural teams, and make creative decisions. Personal finance writer Erika Rawes agrees:

“Your ability to engage in conversation, get to know someone personally, and develop meaningful relationships will provide a competitive edge over the future.”

In addition, retrain your current employees by informing them about new business strategies and expectations. It’s a chance re-engage employees and to develop people professionally.

disengaged-employees-stat
Image Source

Revitalize your workforce during growth challenges. Let your business experience new talent with different possibilities.

5. Continue to Seek Growth Opportunities

Whether your company is undergoing a setback or not, your team should always continue to seek ways to expand. A proactive plan prepares your brand to handle challenges better.

Opportunity is a subjective term. What’s great for one business may be a disaster for another.

Therefore, before making any hasty decisions, work with your team to know what your business needs to recover. Do you need more qualified traffic to your website? Or more skilled sales reps to close deals?

And refrain from relying only on your own experience. Your company may benefit from building ongoing partnerships with other brands.

“Don’t limit yourself by your own knowledge base and expertise when your back is against a wall. Find partners who can help you implement the new strategy that makes the most sense, not the one that’s easiest to execute,” writes Fast Company contributor Carson Tate.

Below is a brand partnership example from Adidas and Spotify. The companies teamed up to offer their consumers a new product called Adidas Go. The app lets customers who exercise with their iPhones listen to music through Spotify that is automatically linked to the pace of the workout.

adidas-spotify-partnership

Image Source

Growth is a continuous process for companies. Uncover new opportunities to respond to infrequent difficulties.

Aim to Recover

Challenges are inevitable in business. It’s vital to understand how to handle setbacks when they occur.

Reevaluate your strategy to ensure it fits your desired outcomes. Deliver unmatched customer value that competitors can’t duplicate. And continue to seek partnership opportunities that will benefit your brand.

Push through setbacks. Grow your business.

About the Author: Shayla Price lives at the intersection of digital marketing, technology and social responsibility. Connect with her on Twitter @shaylaprice.



from The Kissmetrics Marketing Blog https://blog.kissmetrics.com/ecommerce-growth-setback/

11 Examples of Facebook Ads That Actually Work (And Why)

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One average, Facebook is home to 1.18 billion daily active users -- from CEOs, to students, to companies. And while the community is clearly there, connecting with them from a marketing standpoint isn't always easy. 

For brands, posting on Facebook alone isn't enough anymore -- especially for ones just starting out. Sure, you can throw money at your efforts to drive people to your Facebook Page and send them to your website, but that only works if you're smart about it.

One way to do just that is to create optimized Facebook Ads targeted at the right audience. Optimized ads can help you spend your PPC budget wisely and see a positive return on your investment. Download this free guide for data-backed tips on creating the optimal Facebook Ad.

So, what does optimized Facebook advertising actually look like? If you're looking for some great examples, you've come to the right place. In this post, we'll quickly go over the three overarching formats for Facebook Ads: right column, desktop News Feed, and mobile News Feed. Then, we'll show you eight different types of Facebook Ads, each with real-life examples -- along with some insights into why that ad is so successful.

But before we get to these examples, let's discuss the four components of a good Facebook Ad (or any ad, really) regardless of its type ...

4 Components of Successful Facebook Ads

1) It's visual.

Visual content is not only treated more favorably in the Facebook algorithm, but it's also more likely to be shared and remembered than written content. The lesson for Facebook marketers? No matter what type of ad you create, your image needs to be visually appealing.

Check out this blog post for a detailed guide to image sizes for various ad units on Facebook along with some tips on posting visual content.

2) It's relevant.

Relevance is critical for success when using Facebook advertising. Remember, you are spending money when someone views or clicks on your ad (depending on the settings you use). If you're showing ads that aren’t relevant to your target audience, you're wasting your time and money and will likely not see success with any kind of advertising.

Back in February 2015, Facebook launched a feature in the Facebook advertising platform that rates your ads and gives you a relevance score, similar to Ad Rank in Google AdWords. The more relevant your ad image, ad copy, and destination page is to your audience, the higher your score is -- and the more favorably Facebook will treat your ads.

3) It includes an enticing value proposition.

A value proposition tells the reader why they should click on your ad to learn more about your product. How is your product or service different from any other? Why should the viewer click on your ad to see your website?

Your value proposition should be believable. For example, saying you have the greatest sandwiches in the world will not make people come to your business's Page, but maybe offering 20% off will. Or, perhaps adding social proof will help -- something like, "Sandwiches loved by over one million people every year! Come try yours today and get 20% off your order with this coupon."

4) It has a clear call-to-action.

A beautiful and relevant ad is great, but without a call-to-action (CTA), your viewer might not know what to do next. Add a CTA like “Buy now and save X%,” or “Offer ends soon” and add a sense of urgency to your viewer. Your CTA should encourage people to click on your ad now.

The 3 Primary Formats for Facebook Ads (With Examples)

Format 1: The Right Column Ad

Right Column Facebook Placement.png

Source: Facebook

This type of ad is the most traditional on Facebook, it appears on the right side of a user’s Facebook News Feed. This is the first type of advertising Facebook had, and it still exists today.

Although ads in the News Feed are likely to get higher engagement metrics due to its native advertising features, right column ads shouldn’t be forgotten. We often see less expensive clicks and conversions when using these ads. In order for a right column ad to be successful, it needs to be relevant, have a value proposition, a good visual, and have a call-to-action. Let’s look at an example below from Winc (formermly known as Club W): 


Club W FB Ad.png

Here's what makes this ad great:

  • It's visual. The visual is clear, simple, and appealing to all types of wine-lovers.
  • It's relevant. This came up in my wine-obssesed colleague's News Feed. Need I say more? Two thumbs up on relevance.
  • It includes an enticing value prop. Three bottles for $19? What a steal. They also pull the viewer in with an additional value: a discount on their first order of wine.
  • It has a strong call-to-action. The word "get" is strong call-to-action language, and it's used twice here. A time limit on this offer would have made it even stronger.

Format 2: The Desktop News Feed Ad

Screen Shot 2016-11-29 at 1.16.38 PM.png

Source: Facebook

This type of ad appears directly in a user's News Feed when they access Facebook on a desktop computer, and it looks more like native advertising. In our experience, these ads have a higher engagement rate than right column ads, but they can also be more expensive. These ads must follow organic Facebook posts best practices and be both engaging and visual.

This is how an ad from Amazon looks in the News Feed on a desktop:

amazon newsfeed litter box.png

Here's what makes this ad great:

  • It's visual. Not only is this image larger than the right column ad display, but it also uses warm colors, white space, and directional lines which drew my eye towards the featured product.
  • It's relevant. As a cat mom, this offer is clearly tailored to my consumer needs. 
  • It includes an enticing value prop. Amazon has advertised a self-cleaning litter box here, which is of tremendous value for any cat owner. Additionally, it shared the strong customer ratings below an image of the product. (Social proof, anyone?)
  • It has a clear call-to-action. Amazon instructs me to click on its ad today, after which point the deal for the litter box will presumably disappear. "Now" is strong CTA language that compels clicks.

Format 3: The Mobile News Feed Ad

Mobile Facebook Ad Placement.png

Source: Facebook

Like the desktop News Feed ad, this type of ad appears in the user's mobile News Feed and displays like an organic posts from people and Pages that they follow. 

This is what a mobile News Feed ad for The New York Times looks like:

NYT mobile ad.jpg

Here's what makes this ad great:

  • It's visual. The quirky cartoon drew my eye as I scrolled on my mobile News Feed through lots of text and photography. The nontraditional illustration pulled me in for a closer look at the content.
  • It's relevant. I'm a person in my 20s, and I used to write about health care. This is an article I would definitely be interested in reading, and it helps that the ad appears like a native post promoting an article in my New Feed.
  • It includes an enticing value prop. The ad shows me which of my Facebook friends also like, and presumably read, The New York Times. This social proof makes me more likely to click and read the article.
  • It has a clear call-to-action. This ad is dedicated to increasing the page's Likes, and by asking a question in the ad, the call-to-action makes me want to click the article to learn more.

Now that we've covered the three main ad formats, let's dig into a sampling of the wide variety of post types you can use.

8 Types of Facebook Advertising & Some of the Best Facebook Ad Examples

1) The Facebook Video Ad

Video ads appear fairly large in the user’s New Feed and offer more engaging content than static posts. And with 8 billion videos being watched on Facebook every day, it serves as an interesting -- and potentially profitable -- ad type for marketers to try out. 

Need some inspiration? Check out this example from Key Jewlers below:

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Why this works:

  • It's visual. Even though this is a video, I have a general idea of what I will be watching, thanks to the screen capture it started with. Additionally, I can understand the gist of this ad without playing with the sound on, which is important given that 85% of videos on Facebook are now viewed without sound.
  • It's relevant. It's relevant to me because I was recently scouring jewelry websites, specifically for necklaces like the one in the ad.
  • It's valuable. Kay shows potential customers the value of purchasing with the help of the happy reaction from the woman receiving the gift in the ad. Plus, who doesn't love dogs?
  • It has a solid call-to-action. This ad is set up to drive Page Likes, which is an easy, one-click way for me to get more relevant content served up to me.

How can you create your own video ad? First, understand Facebook video ad requirements including length and video size. We suggest keeping your video as short as possible, even though Facebook allows you to upload a much larger video. Create a video that displays your product or service, and upload directly to the Facebook ads manager by following these instructions

2) The Photo Ad

Another type of rich media advertising on Facebook is a post of an image. This is one of the most popular types of ads ever since Facebook began favoring visual content. The optimal size for News Feed photo ads is 1200x628 pixels, otherwise your image will get cropped. Adjust your image based on the target audience’s needs and by what will appeal to them the most.

Here's an example of a photo ad from NatureBox:

naturebox-1

Why this works:

  • It's visual. The image shows you exactly what you're getting, and it calls out the “free sample” CTA well.
  • It's relevant. Everyone likes to snack. In all seriousness, the person who saw this is a fan of several lifestyle subscription companies, which is what NatureBox is. 
  • It's valuable. This ad is full of value. First, the “free trial” callout is the first thing your eyes go to when looking at the image. Second, it clearly mentions the healthy aspects of the goodies in its product.
  • It has a clear call-to-action. Nature Box is asking you to try its free sample. It couldn’t be easier to know your next step.

3) The Multi-Product Ad

Multi-product ads allow advertisers to showcase multiple products within one ad. Viewers can scroll through the images and click on individual links to each product. You can promote multiple of anything, not just products -- like different blog posts, ebooks, or webinars. These ads can be created in the Facebook Power Editor.

Here's an example of a multi-product ad from Shutterfly, along with the additional images that are used in the ad. Each image has a different offer, to appeal to many different demographics in one ad.

shutterfly

Why this works:

  • It's visual. This series of images leands on a consistent color pallette, making it feel both cohesive and on brand. (Having a cute cat doesn’t hurt either.)
  • It's relevant. The person who saw this loves taking photos and creating sentimental gifts. Spot on, right?
  • It's valuable. There is a very clear value for the user, 40% off each of the products being advertised. The code and sale end date are also clear in the ad description. This ad also has an added level of value, it is showing the many different ways people can use Shutterfly, in ways many may not be aware of.
  • It has a clear call-to-action. I know I need to use this before February 17th when this deal expires, so I would be encouraged to take action right away.  

4) The Local Ad

Local ads on Facebook only work if your business has a physical location that you are trying to drive real foot traffic to. If you fall into this category, then locally targeted Facebook ads may be a great fit for you, as you can hyper-target on Facebook down to the mile.

If your business has an offer or event going on at your store, set up a few Facebook ads that appear only to people within a short distance of your store. Have these ads appear a few days prior to the event and on mobile devices while the event is happening. You may want to reach some people the day of the event who happen to be in the area and checking their Facebook account on their smartphones.

Take this ad for example from Mizzou Campus Dining:

ScreenShot2015-03-29at2.12.59PM

Why this works:

  • It's visual. This image has college pride, a variety of salty and sweet treats, and a well-known logo to attract hungry college students. 
  • It's relevant. This ad is likely only being shown to students on campus who are in its target audience. It also mentions the sports game that was going on at the time, and plays to the student’s current needs: snacks and Subway sandwiches.
  • It's valuable. Mizzou Market is telling hungry college students that it has everything students need for the big game. 
  • It has a clear call-to-action. This ad has the option to show directions, making it extremely easy for a college student on the go to follow the walking directions to this market.

5) The Offer Ad

An offer ad is a newer form of Facebook advertising where a business can promote a discount on a product or service that can be redeemed on Facebook. The benefit of this? It eliminates one step in the buyer's journey, which ultimately increases sales.

The offer ad has many benefits. First, it drives the user directly to the offer. The user claims it directly on Facebook, removing any added friction of needing to to go to your website for the offer. You also can reach any type of audience that you want, as all the Facebook targeting options are possible.

Finally, you can include all the information needed for the user to decide if they want it or not, including the time period it is usable, the number of people who has already claimed it, and the exact amount the offer is. This will eliminate any unqualified clicks, which cost you money.

Here's an example of an offer ad Boston Sports Club:

BSCad.jpg

Why this works:

  • It's visual. The featured photo uses bold colors and clear typography to draw my attention to the details of the offer, and the woman exercising gives me an idea of what I could gain from purchasing the offer.
  • It's relevant. I recently moved to Boston and have been searching for gyms in my area online, so this ad is highly relevant to my recent Facebook and search activity.
  • It's valuable. Paying $5 for a monthly gym membership is a great deal. Even though the price may increase in the future, the low price definitely makes me want to click.
  • It has a clear call-to-action. The CTA emphasizes that the discount offer is limited and should be claimed quickly using the word "hurry" and telling me when the offer expires.

6) The Event Ad

Event ads promote a specific event. The CTA on these ads usually send users directly to the ticket purchase page, wherever that happens to be hosted.

Using this type of ad will help drive a targeted group of people to attend your event. These will show up in the News Feed of the specific audience you've chosen. Events are a big part of most businesses, but getting people to attend even a small event, can be tricky. Promoting your event to a targeted specific audience on Facebook can help drive the right kind of attendees.

A good ad in this format will clearly show the benefit of attending the event: The price, dates, and a clear CTA to purchase a ticket. The events ad below for the Tortuga Music Festival displays the date and time and the bands playing:

event facebook ad

Why this works:

  • It's visual. The picture alone is worth a thousand words about how much fun this concert would be. Not only is it on the beach, it was also taken on a gorgeous day and the stage looks amazing. Also, it clearly represents what to expect during the event, and it catches the eye as someone scrolls through their News Feed. (The beautiful ocean water definitely helps.)
  • It's relevant. The person who saw this ad is a fan of Kenny Chesney and has been to his concerts before. They're also originally from Florida, which is where this event takes place. 
  • It's valuable. Since the image was taken on a beautiful day, it looks like an ideal place to be -- especially to those of us viewing it from our office desks. It also clearly tells you the cost of the ticket so you know before you click. (This is also good for the advertiser: By including the price, the ad allows users to self-select based on whether they can afford the ticket. If they can’t afford it, they won’t click through, thus saving the advertiser money on unqualified clicks.)
  • It has a clear call-to-action. The CTA is clear: "Buy." The advertisers also add urgent wording with the title “Time is running out!”, encouraging you to purchase your ticket now before it's too late.

7) The Retargeting Ad

A retargeting ad promotes an ad to a specific list of previously identified people. Have you ever seen ads follow you across the internet after visiting a certain website? Then you've seen a retargeting ad. 

Facebook has the same capability. An advertiser can advertise to a list of leads or customers by uploading a list of email addresses it already has into the Power Editor to make a custom audience. A good retargeting ad acknowledges that the brand knows you're already interested in its product. (Because, let’s face it ... retargeting can be a little creepy.)

Last week, I started shopping around for a bridesmaid dress for an upcoming wedding. Today, this ad appeared in my News Feed:

Adrianna Papell wedding dress ad.png

Why this works:

  • It's visual. The image gives me a good idea of what to expect from the designer's website, and it definitely helps that the gowns are both unique and stunning. Talk about a showstopper. 
  • It's relevant. The ad called out that I was already shopping for bridesmaid dresses, and what's more, I had previously looked at dresses on this exact website, so this ad is highly relevant to my search.
  • It's valuable. The variety of dresses in the ad's image and in the description make this website worth a visit for someone trying to find the perfect gown out of thousands of options.
  • It has a clear call-to-action. The CTA is "Shop Now," which encourages me to click to purchase the beautiful dresses in the ad's image.

8) The Boosted Post

A boosted post is an organic Facebook post that was originally on the homepage of a company’s Facebook, and that later was boosted with advertising money.

This is different from the above ads because it's not created in the Facebook Ads Manager. You can include more in the description, as there is no limit to word count on boosted posts like there is in ads. You can also have a link in the copy.

The cons? Boosted posts leave you fewer options for bidding, targeting, and pricing. You also cannot run any types of A/B tests because you're promoting a post that's already been creating, not creating one from scratch.

Here's an example of a boosted post from Bustle, who promoted one of its articles on Facebook:

bustle learn more ad.png

Why this works:

  • It's visual. Lots of people are familiar with the Amazon Prime logo, but not in neon lights in a window display. It made me do a double-take while scrolling through Facebook.
  • It's relevant. As we've already learned from earlier examples, I like shopping on Amazon and also read Bustle, so this article is a combination of those two behaviors.
  • It's valuable. "Brilliant" is a strong adjective to describe products, which makes me curious to learn more about purchasing them.
  • It has a clear call-to-action. The ad entices me with information about useful and "brilliant" gadgets I can get delivered to my door within two days, which I'm happy to click to learn more about.

Getting Started

There you have it: A list of all the different types of Facebook posts and a few examples of awesome ones from all different brands. The Facebook Ads Manager platform will walk you through how to set these up with simple, step-by-step instructions -- so don't feel overwhelmed.

Note for HubSpot customers: You can now integrate Facebook Ads reporting into the HubSpot Ads App to make reporting and analyzing your advertising ROI easier. You'll be able to easily see which Facebook Ads generate leads and increase your ROI without having to analyze the data yourself. You can also use this integration to edit Facebook Ads from directly within your HubSpot portal. Customers can sign up to test this integration here.

Now, stop reading and start creating.

Want to see how HubSpot uses Facebook? Like our Facebook Page here.

Editor's Note: This post was originally published in June 2012 and has been updated for freshness, accuracy, and comprehensiveness.

free guide to facebook advertising



from HubSpot Marketing Blog https://blog.hubspot.com/marketing/blog/tabid/6307/bid/33319/10-examples-of-facebook-ads-that-actually-work-and-why.aspx-0

The Top Questions to Ask & Avoid During a Phone Interview [Infographic]

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Did you know that the average job seeker spends only 76 seconds reviewing a job posting online before they decide to apply?

While this may be enough time for the candidate to determine if the role is in their area of expertise and meets their salary requirements, it probably isn’t enough for them to evaluate if they’re the best fit for the role.

If you’re an interviewer, this is where the phone interview can come in handy. Instead of taking time to coordinate an in-person interview, a phone interview requires only a few minutes of your time and can quickly and easily determine if the candidate is qualified for the role.

Hireology produced the following infographic to review questions you should -- and shouldn’t -- ask in a phone interview to decide if a candidate should move forward in the recruiting process. Check it out below to sharpen your phone interview skills.

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What questions do you always make sure to ask during a phone interview? Share with us in the comments below.

learn how to hire an all-star marketing team



from HubSpot Marketing Blog https://blog.hubspot.com/marketing/how-to-conduct-a-phone-interview

Virtual Reality vs Traditional Video: 7 Differences You Need to Know

ThinkstockPhotos-545792146-517239-edited.jpgVirtual reality is the hot new video marketing tool disrupting business plans and budgets across the planet. Audiences are loving it and want more: a 2015 study found that 81% of consumers would tell their friends about their VR experience, and that 79% would seek out additional experiences. The demand is so huge Deloitte predicts that by 2020 the global market may be worth around $30 billion.

Because of this growing demand everyone is jumping on the bandwagon and offering VR production as part of their services. I get it – as an integrated marketing agency with an in-house video production department, becoming a virtual reality agency was a natural next step for us, so we sent the team on training, hired in specialists and acquired the kit we needed.  

We’ve learned loads on our long VR journey; it truly is a different beast to 2D and takes some serious skills to tame. We’ve outlined 7 important differences to help you prepare for your own VR adventure – consider them carefully, they could save you buckets in tears and pennies.

1) You need specialist equipment

VR production requires some specialist equipment that can seem incredibly intimidating, not to mention expensive. At the very least you will need a 360 camera rig and editing station (with an i5 processor or above), as well as a PC and headset to review the footage. 

In terms of camera gear, there is a range of options to suit different levels of budget and ambition. The Samsung Gear 360 is one great option at entry level that consists of two cameras with a 180-degree view. It’s priced at around US $460.

If only the best will do, consider the 8K, waterproof, six-camera GoPro Omni. It captures everything – and its resolution is almost faultless with minimal stretching. The price for this fancy rig is around US $4600.

If you want movement in your video, you need to budget for extra gear like drones and dollies. 

Now that you’ve got your camera gear sorted you need to think about your editing equipment. At TopLine Comms, we recently bought a beast of an editing machine to deal with the sheer amount of high-res footage that each camera rig produces. This machine can process footage with resolutions ranging from 720p to 8K and is completely customized for VR production.

2) Avoid the danger zone

VR film sets have their very own ‘danger zone’ – usually a radius of 1.5 meters from the camera rig. Anything filmed in this zone will come out weird and blurry so your production team will need to keep it clear of any people or objects that could distort the shot.

Stitch lines can have a monstrous effect on your VR content so make sure you’re working with a crew who pays attention to where they are and keeps focal points as far away from them as possible.

But remember, even if the danger zone is kept clear, the different angles of footage will still have to be stitched together using specific software like Kolor Autopano Video Pro and Kolor Giga.

While some VR equipment – like the Samsung Gear 360 on the Galaxy s7 smartphone – have an automatic onboard stitching function, there are some drawbacks you have to bear in mind: the footage you get will have a lower resolution and the processing time will take longer.

If you want higher quality footage – Samsung Gear 360 can still do it, but then you have to use a computer and specialist stitching software. Ultimately, you need to decide what will work best for you and your budget.

3) Think about people on set

We know that when you commission your first VR project, you will probably want to be on-location. With normal video production, this is fine. With VR video production, it’s not fine. Remember, these cameras are filming 360-degree content which means everything will be in the shot. Even if you stand behind a tree and don’t breathe, you’ll get picked up.

This means that if you insist on being on set, the director will likely ask you to get in character, put on a costume and blend in. No joke. Crew on the latest Star Wars film, Rogue One, had to do it.

So if dressing up is your thing, by all means attend the shoot. If not, you can’t be on set. Sorry.

4) Give the voice over direction

Scripting voiceover for content that can literally go in any direction is tricky. Unlike 2D, your audience can look anywhere at any moment. So, if the VO is talking about something happening on the right, best the script directs them to look right. Rather than record the VO before filming, work with your production agency to do it afterwards.

You also have to keep in mind that most cameras focus on visuals at the expense of audio quality. To fix this you can hire special recorders for 360-degree sound, like Core Sound's TetraMic and Brahma Tetrahedron, for example. This will, of course, be an additional expense.

5) Be patient with the edit

Post-production is where the true magic happens but be prepared for it to take time – much more time than editing 2D footage. Merging stitch lines will take at least a week, more if your production has used multiple cameras.

The edit begins by uploading the footage into specialist software, like Kolor Autopano Video Pro and Kolor Giga. The content is sync’d and then the angles are stitched together.

Once the videos have been stitched together, your editing team will often have to fix the horizon. During the stitching process the software will automatically merge the different angles to reduce the appearance of seams. However, sometimes this results in an image that is off centre or off axis. This can only be corrected by manipulating the video.

What’s more, all objects directly above or below the camera (like tripods) will have to be ‘disappeared’ using skilful editing techniques such as superimposing a reference photo over it. Or, the editor can opt for the cruder method and stick a relevant graphic over it.

We once attached one of our 360 camera rigs to the front of a skateboard, but the clamp holding the camera up was visible in the footage. To edit this out we had to manually lay another image of a skateboard over the actual skateboard in the shot.

All of this makes VR editing a much lengthier process than traditional video editing.

6) Prepare to pay more

VR is relatively expensive to produce. It costs more than 2D but not as much as a Spielberg blockbuster (unless you’re referencing one of his epic films from the last century). Truth is, it doesn’t pay to cut corners – ultra-low-cost equipment and crews often result in ultra-low quality.

To put the costs in perspective it helps to look at the requirements in terms of time, people involved and post-production process. For a 2D filmed video you will usually need a producer or director, a camera operator and a sound recordist. Then the post-production process will involve and offline edit, motion graphics and colour grading. All of this will take about 5 weeks could cost between US$6 500 and US$10 000.

With a 360-degree video, however, you’ll need more crew members, including a producer or director, a camera operator, a digital imaging technician a sound recordist and a runner. As mentioned above the post-production process is also more extensive with VR. It will typically include stitching, offline editing, plating, motion graphics and colour grade. This pushes the project timescale to around 7 weeks with costs ranging from US$ 9 000 to US$13 000. 

But remember, VR projects don’t all cost the same – productions with bigger kit, multiple days of filming and some basic graphics could be around US$13 000 to US$20 000. A high end VR experience with lots of animation could be upward of US$130 000.

With VR it’s worth investing in an agency that won’t mess up the postproduction process, and that will be able to advise you on the best shots for your video. You might think that it’s a good idea to have a camera on the floor while people zip past on bikes. While this sounds dynamic in theory, the shot’s perspective will place your viewer on the floor too – which might not be the most comfortable experience. A good VR video agency will point these things out to you, so you can make better, more informed decisions.

That said, your VR project also should not eat your entire marketing budget – what good is cool new content if you can’t afford to take it to market?

7) Make it audience friendly

Almost everyone wants to watch VR content but not everyone has the required headsets. If you’re producing an experience to showcase at an event or in the office then no problem, you’ll have the relevant equipment on-hand.

If you’re assuming that your viewer has an Oculus Rift at home, your amazing VR experience will fall flat. The best you can do is make sure that your audiences can immerse themselves in your VR content through as many platforms as possible: from Google Cardboard to YouTube to Sulon Q.

When producing content that has to be viewed with a headset, give some thought to motion sickness and make sure your viewers won’t feel too nauseous (remember Nintendo’s first attempt at VR that had people literally throwing up?). Relatively static shots are best as they allow viewers to move their heads freely and enjoy their immersive experience without unpleasant side-effects.

If you’re still not sure if VR is right for you, consider what you want to use the video for. Will an engaging, immersive video experience get the job done better than a traditional video? If the answer is yes, then you should consider VR. However, you also have to keep your budget and project timeline into account. While VR videos create a great experience they do take longer and are more expensive to make.

If you analyze your prospective project according to the 7 characteristics of VR videos listed above, you should get a good idea of whether what you want to achieve can be done through VR and whether you have the budget to make it work. The great thing is, should you decide to attempt VR you don’t have to go at it alone. You don’t have to be a VR expert if you work with an agency that is able to advise you on everything from shooting location to sound effects.

If virtual insanity is getting you down and you need some expert guidance, download our Marketer’s Guide to Virtual Reality.

DOWNLOAD THE FREE MARKETER'S GUIDE TO VR

from HubSpot Marketing Blog https://blog.hubspot.com/marketing/virtual-reality-vs-traditional-video-differences-to-know

How to Validate Your Blog Post Topics: A 3-Step Process

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Imagine you own a business that films and produces yoga routines for at-home practice. As search engine results pages become more crowded, your chances of ranking for a popular industry keyword -- such as "yoga" -- begin to diminish.

But as it turns out, that's not the end of the world. These days people are actually conducting more specific, conversational queries -- think: "how do I teach myself yoga?" -- to get the information they're looking for, faster.

Unsurprisingly, Google responded to this change in behavior by introducing RankBrain -- a machine-learning artificial intelligence system -- as well as Hummingbird -- a search algorithm designed to focus on the meaning behind the search terms being used.

The result? An increased number of long-tail keyword variations that are regularly searched within a topic. Jackpot. Learn more about HubSpot's latest tools to power your growth here.

But with more topic opportunities on the table, how can you be sure that you're going after the right ones? To help you avoid wasting time on topics and keyword plays that won't generate a meaningful return for your business, we've put together a simple process for validating your ideas before you start writing. Check it out below. 

How to Validate Your Blog Post Topics: A 3-Step Process

1) Get to know your audience really well.

Ideally, you’re already conducting market research and thinking about your audience before you start writing a piece of content. But in case you’re not, or you need to refresh your memory, here are a few questions you should be asking when you’re brainstorming blog content ideas:

  • Who searches for information on this topic? What are their ages, job roles, and demographic traits?
  • What emotions do you want to evoke? What are their goals?
  • What do you want viewers to do with your blog posts once they read it?

When you have a clearer idea of the demographic and psychographic traits of your ideal audience, you can then use this information to substantiate your list of ideas. Chuck the ideas that don't fit their mold, and keep the ones that do -- it's that simple.

2) Create a topic cluster based on your persona research.

Once you know who you’re writing for, figure out what questions they need answers to. To start, think about providing solutions to challenges your audience is facing.

For example, in the yoga example above, your audience’s problems might include: not having enough time to go to the gym, a lack of nearby gyms, an inability to afford a gym membership, or high levels of stress.

From there, marketers should ask questions to determine the specific angle of their content. What’s the best way to deliver this information -- a blog post, an infographic, or a video? What content has already been published about the topic, and what angle can I pursue to differentiate mine?

One of the best ways to organize your thoughts and finding here is through a topic cluster -- a new way to strategize blog content geared toward how search has evolved.

Continuing with the yoga example, you'd want to create a topic cluster centered around "yoga" as the main topic. Then, you'd come up with subtopics that are related to yoga but based on long-tail keywords that are easier to rank for in search. These could include “at-home workouts,” “exercises for stress relief,” “yoga for beginners,” and “online yoga classes.”

Here’s an example cluster that HubSpot's Head of Growth & SEO Matt Barby created. Notice that while the core content topic is "workout routines," the cluster content -- referred to as pillar content -- spans a wider variety of related topics.

workout routines topic cluster-1.png

By clustering ideas around one core topic that is relevant to your audience, it become easier to generate content that you know will resonate.

"This is a very simplistic overview but can work as a light framework for prioritizing content ideation and production," explains Barby in an article detailing the full process. "The role of the pillar content is to cover the core topic broadly and also perform well at converting visitors into leads (or whatever your conversion goal is). The cluster content that is built for each of the subtopics will focus on gaining greater topic visibility and funneling traffic through to the pillar content in order for them to convert."

3) Use tools to gut check your topics.

Once you have topics in mind for blog posts, do some testing: Just because you think the topic is interesting and good for search engine optimization doesn’t always mean it will resonate with your audience.

Here on the HubSpot Blogging team, we propose blog topics and titles alongside a reason why we think they will perform well. Here are some of the tools we use to determine if an angle is worth writing up:

  • TitleTester: As the name of the tool suggests, TitleTester allows you to plug different title options into its tool to analyze which has the highest clickthrough rate. Use this tool to test different angles on a topic to see which generates the most interest.
  • Twitter Polls: Ask your followers to vote for topics they’re most interested in reading more about using Twitter Polls. Use that data to guide your topic choosing before starting to write.
  • Twitter Chats: Figure out which Twitter Chat most closely aligns with the topics you’re writing about, click on the hashtag, and see what types of questions people are asking about. That will give you an idea of a content gap that your blog post could fill with resources for your audience.
  • BuzzSumo: BuzzSumo analyzes how many times a URL has been shared via social media or linked to by another domain. Do some quick competitor analysis by dropping in links to content on the topic you’re writing about to see how different angles have performed in the past.
  • Blog Comments: Does your blog have commenting enabled? If not, it should, because feedback from your subscribers is the exact answer to the questions you’re asking -- what content is my audience interested in? Take positive and constructive feedback from readers to inform your strategy.

Once you’ve aggregated responses to different tests and questions you’ve asked your audience, choose a topic and title with the greatest level of engagement and response, and start writing your blog post.

Quality > Quantity

The biggest takeaway for marketers is to emphasize blog post quality and relevance over quantity. Instead of writing multiple blog posts without a review of the strategy behind them, it will be difficult to rank in search and achieve lead generation goals.

For HubSpot customers, HubSpot Content Strategy will help guide you through the process of creating a topic cluster. Based on data from the HubSpot Keywords App, Content Strategy and the Blog Topic Generator will recommend topics that you should create content around, and advise against topics that will be hard to rank for or are unrelated to your central topic. It’s coming soon to the HubSpot software, and users can sign up for early access now.

How do you decide which topics to write blog posts about? Share with us in the comments below.

Product Launches INBOUND 2016



from HubSpot Marketing Blog https://blog.hubspot.com/marketing/validate-blog-post-topics

Keyboard vs. Pen: What's the Best Way to Take Notes?

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Growing up, I was fascinated by my mom's shorthand notes. The cryptic symbols she'd write blindly while listening through our 1980s-era phone with a 12-foot cord were a different language -- vestiges of a different time. 

"You'll never need to learn shorthand because you'll type all your notes," she explained.

And as it turns out, she was right. These days, many of us have traded in our mechanical pencils and fancy notebooks in favor of laptops to ensure that our every word is perfectly spelled and neatly tucked away in “the cloud.”

It wasn't until I attended a Bold Talk at INBOUND 2014 about note-taking that I put much thought into the difference between writing and typing notes. In his session -- "The Pencil and the Keyboard: How The Way You Write Changes the Way You Think" -- New York Times Magazine writer Clive Thompson explained why handwriting is better for taking notes and remembering big-picture thinking, while typing is better for composing your ideas and communicating with others.

Ever since I attended that session, I couldn’t help but wonder: Was he right? Were we doing this all wrong? To get some answers, I dug into some research on handwritten notes versus typed notes. 

Keyboard vs. Pen: What's the Best Way to Take Notes?

TL;DR: As it turns out, understanding how your mind captures, retains, and recalls information can help you become more productive. Writing notes by hand in long-form will force you to synthesize the information, which helps you remember and recall it. So next time you head to a meeting, consider just a notepad and pen.

When we take notes by hand, we typically can't keep pace with the information being presented to us. As a result, our brains are forced to quickly synthesize the information into two categories: "important: write this down" and "not important: don't write this down."

That simple neurological process is valuable to us, as it begins to stamp those important notes in our memory. In other words, when we’re forced to mentally prioritize information, it becomes a little bit stickier in our mind.

In his Bold Talk, Thompson described a series of experiments conducted by researchers Pam Mueller and Daniel Oppenheimer that demonstrated the benefits of handwritten notes:

A couple of scientists decided to test this. They set up an auditorium of people. Half of them took notes on keyboard and half of them took notes handwriting while someone spoke. They wanted to figure out who would remember the most, who would retain the most. They tested them afterwards. It turns out that handwriting won, hands down, pun intended. Handwriting completely won out. People understood more, they retained more, they remembered more when they wrote by hand."

There are times when typing is optimal, however. Thompson goes on to explain that typing is better suited for communicating information to other people. (Think: Handwriting is for input, while typing is for output.)

Fast-typing, referred to as transcription fluency in this context, correlates to better writing skills because there is less interruption between your thoughts and the composition. Stephen Graham, a scholar of literacy, described this phenomenon as follows:

You can think of the ideas in your head as rushing along and you're trying to transcribe them onto the page. The faster you can do that when you're in the act of writing, the less likely it is that words and ideas will escape and get away from you."

7 Handy Tips for Taking Better Notes:

At the end of the day -- with all research aside -- the most productive way to take notes will ultimately boil down to what works best for you. But whether you're typing away or jotting things down by hand, we put together some handy tips and tricks to keep in mind that'll help you stayed organized. 

  1. Know the purpose of your notes. Do you just need to remember a few key things to follow up on from a meeting? Or are you preparing for an exam that will test you on the details? Knowing your purpose will help you craft the right amount of detail.
  2. Use a lined notebook and *try* to use good penmanship. The extra time you put into your handwriting will save you time later when you’re searching through your notes.
  3. Underline, embolden, italicize, and highlight. Introduce some textual hierarchy into your notes so that you can decipher them more easily later on. Need help mastering italic handwriting? Check out this self-instructional course.
  4. Get the big ideas down on paper. Trying to keep up with a fast-talker? Try just recording any numbers and facts that you know you won’t be able to recall. As soon as you get the chance (as in directly after the lecture) fill out your notes with everything you can remember while it’s still fresh in your mind.
  5. Try a tablet and stylus. Want the memory benefits of handwriting, with the collaborative benefits of digital? A tablet and stylus -- like Apple’s iPad Pro and Apple Pencil -- can help you speed up the note-taking process.
  6. Learn the ins and outs of bullet journaling. According to the website, bullet journaling is best described as a “customizable and forgiving organization system.” You can learn more about this approach (and other helpful strategies) here.
  7. For meeting notes, record the initials of the person who made the noteworthy comment. This makes it easier for you to follow up with them. Date, time, who’s in attendance, meeting topic, and project are all housekeeping items that add context to your notes for a future -- possibly more forgetful -- version of yourself.

Ready to Improve Your Skills?

If note-taking is not your strong suit, consider it a skill worth developing that will have compounding effects on your productivity throughout your career. Remember: Typing is best for getting your thoughts on [digital] paper, with as little interference between idea and text as possible. And for content creators, learning how to type quickly will allow you to get your point across with less edits later on.

Want to work on developing your content skills even further? Check out HubSpot Academy's first-ever Content Marketing Certification here.

Pre-register for HubSpot Academy's all-new Content Marketing Certification Course



from HubSpot Marketing Blog https://blog.hubspot.com/marketing/best-way-take-notes

How Your Agency Can Prevent Data Overload and Build a Streamlined Reporting Approach

Love it or hate it, data is essential to any agency professional's existence.

And where there's data, there's reporting. Marketers can’t and (shouldn’t) avoid reporting, so they have to increasingly become proficient with it.

As clients have become more knowledgeable and demanding about reporting, their analysis and insights expectations have become higher. This adds additional stress to agency teams trying to manage more data, more frequently, and from more media sources. Subscribe to HubSpot's Agency newsletter today.

Data analysis can often seem like a painful burden, and marketers today are either avoiding it, or going crazy trying to make sense of the data overload by purchasing reporting tools to solve their problem.

This leads us to wonder how the Marketing Marys and Analytics Annies of the agency world are solving their own marketing data reporting problems. With the sheer number of data sets to analyze, decipher and review, the life of marketing reporting analyst is becoming ever more complex.

So how are agencies approaching this data problem? Let’s take a look at a day in the (reporting) life of Marketing Mary and Analytics Annie, each responsible for client reporting at their respective agencies.

The Story of Two Marketers

It’s the first day of the month and Marketing Mary is starting the “Data Death March:" the painful task of manually gathering media channel data for month-end client reporting. This can take days -- sometimes weeks of effort -- only to spit out a basic report recapping what happened last month that the client will hopefully read.

For Analytics Annie, the first day of the month is no different than any other day. She opens a client report (automatically refreshed with current media results), begins to analyze performance and develops timely, insightful recommendations to share with her client.

Annie’s reports aren’t just a spreadsheet of numbers -- they are factual bits of information organized in an easy-to-read report that shows not only the state of the union -- but what and how to improve their marketing efforts.

Data First, Then Reporting

So what’s the difference between Marketing Mary and Analytics Annie? Many might say Analytics Annie has a fancy data visualization tool to make her reporting automated. And they may be right -- or she could actually just be looking at a report in Excel.

The real reason Analytics Annie is able to spend her time on impactful analysis for her clients has nothing to do with her reporting tool of choice. It's because she solved her underlying media data collection problem by way of automation.

Mary, at some point, likely succumbed to using a data visualization tool for her reporting that promised all the bells and whistles. It looked good, seemed simple to use, and was going to take all the pain away to allow her agency to make reporting for all her clients effortless.

But the tool wasn’t even collecting the necessary data to begin with. The challenge Mary was facing wasn’t a tool problem, it was a data problem. Without having the underlying data in a usable format to begin with, she was still manually gathering and preparing her media data, leaving no time for analysis.

She put too much faith in the tool to solve her reporting problems that in the end, all she had was prettier dashboards, but not better or faster ones.

Because Annie knew that she had to solve her data collection problem first, it made finding the right reporting tool much easier to justify and use, freeing up her time for analysis.

A Single Source of Truth

Solving the underlying media and marketing data aggregation problem is both simple and complex. The simple part? You need one single location (like a data warehouse or a marketing data management platform) to store all of your media data together.

The hard part? Automating the data collection into the warehouse, building relationships between the disparate data sources, cleaning up jacked campaign tracking parameters and maintaining the integrity and accuracy of the data.

A few agencies with large teams dedicated full-time to managing the agency’s data platform can do it in house using a data warehouse, like Amazon Redshift. If you do it yourself, you need to input the data in an automated fashion. Typically this will happens in two ways:

  1. Build APIs into the source systems.
  2. Create an ETL process to upload source files.

APIs are usually preferred, but not all source systems have APIs. Often times, they simply aren’t very good. In other cases, some data (like TV buys) lives in files instead of in a system.

Most agencies, however, run very lean and instead rely on external marketing data management platforms. These platforms already have all the API and ETL connections in place so that agencies are able to authenticate their media sources and get access to their consolidated data very quickly.

Move from Reporting to Analysis

Regardless of the solution, the Marketing Marys of the world can reduce their reporting prep time by up to 90% once they fix their data collection problem.

A marketer's time shouldn’t be spent collecting the information, or even reporting on it. It should be spent using that information to optimize their marketing efforts and increase gains (achieving goals).

That’s why Analytics Annies are the stars of the marketing world. They have the time to dive into the meaning of the data, develop insightful recommendations and do actual analysis, not just build reports. Analytics Annies are so successful in their role because they:

  • Automatically update their reporting nightly.
  • Optimize budgets across all channels with clear attribution modeling.
  • Consolidate their offline and online media performance to a single chart.
  • Roll up all their agency-wide metrics into a single holistic view.


Using History to Drive Planning

When you fix your agency’s approach to data and integrate all media channel data for all clients in one single location, the agency’s ability to drive data-driven media planning and forecasting exponentially increases.

For Mary, client media planning revolves around crawling through monthly presentations, tracking down historical spreadsheets from different team members, and pulling an all-nighter in a conference room with bad takeout food to piece together some sort of educated plan for the client -- only to know that this exercise is the first of many to come.

For Annie however, simply accessing her single source of truth to analyze all media performance over a number of years, visualize media mix patterns and changes, and aligning these patterns to spend and performance, happens dynamically within a few minutes.

Not only does this approach yield real data-driven planning grounded in accurate data, Annie is spared the heartburn and fatigue from the all-nighter and greasy takeout food.

Building a Winning Data Approach

In this scenario, Marketing Mary represents what most agencies are struggling with today. In fact, I think it is safe to say that most agencies have historically treated analytics as a means to justify their strategies and tactics. This lack of focus has created thousands of exhausted Marketing Marys everywhere in the agency industry.

To fix the marketing data problem, agencies need a data engine and a solid analytics strategy. The steps below are a good place to start:

  1. Pick a “good” client that utilizes the majority, if not all, of the data systems used to support their media strategy.
  2. Gather the account and media teams that support this client around a whiteboard.
  3. Build a measurement strategy. The teams should work together to review/develop the key performance indicators (KPIs) needed to demonstrate value for this client.
  4. Build a data strategy. Identify all of the data systems that contain the key data metrics needed to support the measurement strategy and make a list for each system.
  5. Build a reporting strategy. In a single page dashboard, mock-up a report design of what the elements would be to demonstrate the value of the campaign.
  6. Launch a data engine. Implement a process to bring all of this data together into a single source to enable the use of any reporting/data visualization tool to make these strategies come to life.

While I have used this recipe for success for the past ten years, success ultimately begins with a change in thinking and a desire to have your agency operate like Analytics Annie. Without this desire and commitment, the agency simply won’t be successful in analytics long-term.

client-intake-download



from HubSpot Marketing Blog https://blog.hubspot.com/marketing/agency-data-approach